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Click on each category name to see the criteria.

To enter the 2020 Cateys, you will need to have or create an account. To enter, select the checkboxes for the category or categories you would like to enter, then click "Process". You will be prompted to log in/register, then once your account is verified you will be taken to the Basket where you can complete your submission. 

All Cateys nominations are free of charge.

Once you have completed your entries you can return to your account and amend your entry until the nomination closing date.

For any help with nominations, please see our Help page.

ENTRIES CLOSE ON MONDAY 24TH FEBRUARY 2020

Categories 

This award recognises the operators going above and beyond the requirements of the Equality Act in accommodating and catering for people with disabilities and special needs.

The winner will be an individual hotel, pub, restaurant, foodservice contract or other hospitality operation offering equal levels of customer service to customers with and without disabilities. This category is not open to groups but is open to an individual establishment within a group.

All entrants must confirm that they comply with all aspects of the Equality Act. They must produce their accessibility statements for both their business and their website.

They must also clearly demonstrate that they have understood the business case of providing excellent customer service for a wide range of people with disabilities. Details of the financial case must be presented including the costs of investment and the return on that investment. Other awards gained or won plus testimonials from up to three satisfied customers may be included as supporting evidence.

The judges will be looking for evidence to support your answers. This could include customer feedback, market research, staff training activities, access statement, accessible improvements to the building or facilities and financial success:

  • Why did you target the market segment that includes people with disabilities?
  • What did you do?
  • What were the results for your business?


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The Best Marketing Campaign award is open to hotel, restaurant, leisure or food service operators that have launched innovative, creative and effective campaigns to promote their products and drive custom and business. Entrants will need to submit details of their campaign's strategic goal, deliverables and success criteria. Judges will be looking for clear and quantifiable campaign goals, measurable objectives, implementation details and evidence of return on investment. Entries in this category may be for an independent business, a single unit within a group or an entire group.

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The Best Use of Technology Award is open to hotel, restaurant, leisure or foodservice operators that have realised efficiencies or driven new business through the development or deployment of innovative and creative information, engineering or equipment technologies.

Entries can be for a single business or a group of units. They will be accepted from executives responsible for managing or employing the technology described. Entries must be for project live dates or equipment specification undertaken no more than one year before the closing date of entries.

Entries may include testimonials from customers and suppliers.

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This award is open to chefs from all sectors. It recognises individuals who have made an outstanding contribution to the industry. The recipient must have made a major contribution through innovation in cooking techniques, styles of cuisine and the understanding of culinary processes.

The award recognises a wider contribution to the trade, through significant and effective involvement in the fields of education, charity or the general promotion of the industry's interests. Although the award winner may not be an ever-present figure in his or her own kitchen, it is expected that the recipient will be taking a strong and significant role in the day-to-day operations of an outlet or outlets.


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This award will go to someone who has demonstrated an innovative approach to continuous learning with particular regard to the needs of the hospitality industry in the UK. They will have developed initiatives in training that have added value and demonstrated an ability to adapt to the changing needs of the market. They may come from any area of the hospitality industry.

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The Foodservice Caterer Award will go to an individual working within the private or event sector who has made an outstanding contribution. The winner will possess the ability to combine innovation with sound financial performance as well as being able to demonstrate clear achievements.


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This award will recognise the hospitality business that has shown the greatest commitment and taken the most innovative steps to developing a food offering that caters for the growing demand for healthier and more nutritious eating options in the past 12 months The award is open to any hotel, restaurant, pub, leisure or food service business, regardless of size. Entries can be for a single-unit business or for a group of units.

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The Hotel of the Year - Group category is open to any group hotel of any size and at any market level that demonstrates excellence in its chosen market, consistency of product and service shows success as a business, presents a healthy balance sheet and has made particular achievements in the past year. It is open to any hotel that is operated as part of a branded group with four or more units.

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The Hotel of the Year - Independent will be a business of three units or fewer under a brand or owner. It will be a successful business of any size, category or market level; show excellence in its chosen market; offer an example to which others can aspire; present a healthy balance sheet and be able to demonstrate particular achievements in the past year.

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This award recognises an individual who has had a profound impact upon the global hospitality industry, whether in the field of cheffing, hotels or foodservice. They may be a British national or from overseas. There are no formal criteria, which is given at the discretion of The Catere r team.


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This award recognises an individual who has had a profound impact upon the global hospitality industry, whether in the field of cheffing, hotels or foodservice. They may be a British national or from overseas. There are no formal criteria, which is given at discretion of The Caterer team.

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The winning candidate will have demonstrated proven success in managing and developing a team in the workplace; established a good financial track record and proved their worth over and above the job description, particularly in the past year. Nominations are invited from all sectors of the industry and from all managerial levels.


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The Newcomer Award is open to all people in the industry who have taken a risk and seized an opportunity and made a name for themselves. The winner will own a business that has been operating for less than three years on 3 July 2018 and have established a reputation for quality and service. This will be their first owner-operator hospitality-based business. Candidates can be from any sector of the industry.

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The Pub and Bar Award is open to people who run, own or manage a pub or pub chain with a food element. The judges are looking for sound business planning and a good grasp of financial matters. Flair and innovation are also important. The winner must commit to staff training, customer service and show involvement in the community.


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The Public Sector Award will go to an individual or organisation who has made an outstanding contribution to the cost sector. The winner will possess the ability to combine innovation with sound financial performance, as well as being able to demonstrate clear achievements. The individual or organisation will have contributed to the cost sector in the areas of healthcare, education or institutional catering.


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This award is open to individuals who have made their mark in running system-led companies operating branded and themed food and drink outlets. They will operate three or more outlets. The judges will be looking for a solid and/or outstanding performance in the past financial year. Financial information must be provided in order to demonstrate business acumen.

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Candidates must demonstrate the ability to combine flair and innovation with good business acumen. They must be setting standards to which others can aspire. They may own and operate several establishments but they will not be themed or branded. The judges will be looking for a solid and/or outstanding performance in the past financial year. Financial information must be provided in order to demonstrate good business judgement.


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There are no set criteria for this award. It can recognise someone from any sector of the catering or hospitality industry. The person you nominate will have made a significant contribution to their sector - but this contribution may not by any means be over. The award may come early in a career, or as recognition of original or creative ideas, or later when someone has established a consistently outstanding record.


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This award is open for submissions based on option 1 or option 2 below

  1. Continuous improvement over a maximum five-year period
  2. Individual project, innovation or achievement over the last 12 months

This award will recognise the hospitality business that has taken the most innovative steps to embed sustainability into their business. Success can be determined by, but not limited to mitigating environmental impact, promoting social value though community and stakeholder engagement and enhancing the businesses commerciality through sound sustainable business activity.

The award is open to any hotel, restaurant, pub, leisure foodservice business or other hospitality operation, regardless of size.


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This award honours an individual who has made a major contribution to the knowledge, understanding and promotion of wines, Champagnes and spirits in the UK hospitality industry. The recipient will display a proven track record for profiting from the sale of alcoholic beverages and training staff in effective wine service; and will demonstrate a wider commitment to their industry, through their involvement in the fields of education or charity. Our winner may work in any sector of the hospitality industry.

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